Mediation is a conflict resolution technique which is used increasingly and with success for business conflicts, family conflicts, and conflicts at work.

DNV has developed, in co-operation with the Dutch Mediation Institute (NMI), a unique certification program. To apply for certification as mediator, one must successfully pass both a knowledge test as well as a role assessment. These certification exams are provided by Intop in The Netherlands.

An extract (in Dutch) of the certification scheme can be downloaded using the link in the right column of this page.